Feedbase is an Artificial Intelligence-powered tool that allows businesses to collect and analyze customer feedback directly on their websites. With its easy integration, users can effortlessly add a simple script to their website, enabling the customer feedback widget to be activated.
The widget itself is designed to be minimalist and user-friendly, providing a seamless experience for both businesses and customers. The AI-powered dashboard provided by Feedbase offers valuable insights and reports on the received customer feedback.
This enables businesses to have a deeper understanding of their customers' preferences, pain points, and overall satisfaction levels. Feedbase offers different pricing options.
The free plan includes one site, one feedback widget, a simple dashboard, and email notifications. For more advanced features and support, the startup plan (at an affordable monthly fee) offers unlimited sites, multiple feedback widgets, AI-powered dashboard analytics, prioritized support, email notifications, and early access to new features.
There are no hidden charges, and users have the flexibility to cancel at any time. It's worth mentioning that Feedbase ensures customer support is available to assist users with any questions or concerns.
The tool is developed with the expertise of Evan Yang, a highly skilled developer. Overall, Feedbase empowers businesses to take customer feedback seriously, enabling them to make data-driven decisions to improve their products, services, and overall customer experience.