Bonfire is a platform that allows users to create custom AI chatbots trained with their own data. It is designed to enhance customer service and improve the user experience on websites.
The chatbots are equipped with GPT technology, enabling them to provide personalized responses and engage in human-like conversations. The tool offers various applications in different business areas.
For customer support, it provides instant responses, leading to increased customer satisfaction with an average 82% increase in engagement. It also includes a lead generation chatbot that proactively interacts with site visitors, boosting sales conversion rates by up to 64%. Bonfire can transform the onboarding process into an interactive experience, resulting in smoother procedures and up to a 72% increase in efficiency.
It also offers a product recommendation feature that tailors suggestions, leading to a potential 37% increase in average order value. For businesses requiring reservation management, the automated chatbot system simplifies the process, allowing approximately 52% more appointments to be managed.
Additionally, it provides HR support by handling frequent employee inquiries about policies and benefits, saving up to 88% of HR workload. The tool offers marketing engagement capabilities by leveraging data-driven insights from customer interactions and generating approximately 68% increase in engagement rates.
It also streamlines refund processes with automated updates, resulting in approximately 83% increase in customer satisfaction. Bonfire enables instant feedback collection through interactive conversations, resulting in improved response rates and accurate input for business decision-making. Bonfire further stands out with features like Actions, Sequences, and No-code Integration.
It offers flexible plans with different pricing tiers and access to GPT-4 technology and open-source LLM access.
